Coaching SERVICE

Turning a fragmented coaching website into one clear client journey

Turning a fragmented coaching website into one clear client journey

Focus: Platform consolidation, information architecture, content strategy, service design, Kajabi

Focus: Platform consolidation, information architecture, content strategy, service design, Kajabi

Coaching SERVICE

Turning a fragmented coaching website into one clear client journey

Focus: Platform consolidation, information architecture, content strategy, service design, Kajabi

WordPress + Kajabi

One Kajabi System

WordPress + Kajabi

One Kajabi System

WordPress + Kajabi

One Kajabi System

The setup I walked into

Yas Coaching is a leadership and personal development coaching business with established programs, active clients, and strong testimonials. The business had real credibility behind it, but the digital presence did not reflect it.

Her website ran across two platforms: WordPress for the public-facing site, and Kajabi for courses, payments, landing pages, and client access. It functioned, but as the business grew, the split became harder to manage and harder for visitors to follow.

My role was to connect the business needs, platform limitations, content structure, and client journey into one practical direction.

Where it was breaking

The audit surfaced five structural issues that made the journey harder to follow.

The audit surfaced five structural issues that made the journey harder to follow.

01

Hidden service paths

Core services were only reachable from the homepage.

01

Hidden service paths

Core services were only reachable from the homepage.

02

Inconsistent booking

The same action used different labels and behaviours.

02

Inconsistent booking

The same action used different labels and behaviours.

03

Proof without direction

Testimonials and media ended without a clear next step.

03

Proof without direction

Testimonials and media ended without a clear next step.

04

Active and inactive offers mixed

Inactive programs sat alongside current offers.

04

Active and inactive offers mixed

Inactive programs sat alongside current offers.

05

Split platform journey

WordPress and Kajabi created a disconnected experience.

05

Split platform journey

WordPress and Kajabi created a disconnected experience.

Original sitemap audit: mapping the existing structure showed how services, booking paths, and trust-building content were spread across disconnected parts of the experience.

What we decided

After a full diagnostic comparing 38 platform capabilities, mapping user journeys, and auditing existing content, the recommendation was to consolidate the core experience into Kajabi.

WordPress offered more design flexibility, but Kajabi was the better fit for the business at this stage: website, programs, payments, emails, landing pages, and client access in one place.

That decision shaped the rest of the work.

What shipped

The diagnostic shaped the build. These are the key patterns that changed.

Visitor-first navigation

The structure was rebuilt around how people look for support.

Before

News

About

testimonials

book a call

Subscribe to my

Newsletter

After

Work with Yasmina About Resources Login

Start a Conversation

Visitor-first navigation

The structure was rebuilt around how people look for support.

Before

News

About

testimonials

book a call

Subscribe to my

Newsletter

After

Work with Yasmina About Resources Login

Start a Conversation

Visitor-first navigation

The structure was rebuilt around how people look for support.

Before

News

About

testimonials

book a call

Subscribe to my

Newsletter

After

Work with Yasmina

For You

For Team

Meet Yasmina

My Story

Testimonials

Free Resources

Login

Lets talk

Simplified service paths

Overlapping programs became clearer offers with a defined audience, purpose, and next step.

Before

Corporate Training

In the fast moving business world, support for you and your employees is vital.


My range of corporate workshops are designed to help you and your people become better, more conscious and inclusive leaders, managers and team members

Details

Individuals Coaching

YAS Coaching specializes in transforming women executives in the shipping and commodities trading industries from overwhelmed and unheard to empowered leaders


Through our 7-week one-on-on or group coaching program, we boost confidence, communication, and leadership skills ,setting the stage for career advancement.

Details

After

Simplified service paths

Overlapping programs became clearer offers with a defined audience, purpose, and next step.

Before

Corporate Training

In the fast moving business world, support for you and your employees is vital.


My range of corporate workshops are designed to help you and your people become better, more conscious and inclusive leaders, managers and team members

Details

Individuals Coaching

YAS Coaching specializes in transforming women executives in the shipping and commodities trading industries from overwhelmed and unheard to empowered leaders


Through our 7-week one-on-on or group coaching program, we boost confidence, communication, and leadership skills ,setting the stage for career advancement.

Details

After

Simplified service paths

Overlapping programs became clearer offers with a defined audience, purpose, and next step.

Before

Individuals Coaching

YAS Coaching specializes in transforming women executives in the shipping and commodities trading industries from overwhelmed and unheard to empowered leaders


Through our 7-week one-on-on or group coaching program, we boost confidence, communication, and leadership skills ,setting the stage for career advancement.

Details

After

From two platforms to one

The site launched fully on Kajabi, with no more external support needed for routine updates.

Before

WordPress

Public site · About · Testimonials

Kajabi

Programs · Payments · Client area

External support needed on WordPress for every update

One platform = Kajabi

Site · Programs · Payments
Emails · Landing pages
Client access

She manages updates
independently

After

From two platforms to one

The site launched fully on Kajabi, with no more external support needed for routine updates.

Before

WordPress

Public site · About · Testimonials

Kajabi

Programs · Payments · Client area

External support needed on WordPress for every update

One platform = Kajabi

Site · Programs · Payments
Emails · Landing pages
Client access

She manages updates
independently

After

From two platforms to one

The site launched fully on Kajabi, with no more external support needed for routine updates.

Before

WordPress

Public site · About · Testimonials

Kajabi

Programs · Payments · Client area

External support needed on WordPress for every update

One platform = Kajabi

Site · Programs · Payments
Emails · Landing pages
Client access

She manages updates
independently

After

What changed

Yasmina went from managing two disconnected platforms to managing one connected system she could update with more independence. Visitors went from a fragmented journey to a clearer path from interest to action.

The business already had the credibility and the programs. The website finally reflected both.

"

"

It never felt like just a project. It truly felt like a collaboration.

Yasmina Rauber

Leadership Coach

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Shatha. UX Strategist & Service Designer . ©2026

Shatha. UX Strategist & Service Designer.

©2026